Privacy policy

How we handle information on our websites.

This Privacy Policy describes how Quando Solutions LLC collects, uses, and protects personal information through its public websites and related business communications. Use of Qpro+ software, APIs, and associated services is governed by separate service agreements and applicable privacy and data processing terms.

Effective October 9, 2026 Operator Quando Solutions LLC Contact contact@quandopro.com

Section 01

Information we collect

This policy applies to our public websites, including quandopro.com, quandosolutions.com, and the Qpro+ partner portal, and to the business communications that come from them. We collect:

  • Contact information you submit through website forms, such as your name, email address, and phone number.
  • Business information you provide in inquiries, sign-up requests, or partner applications, such as your company, job title, and the details of your request.
  • Technical information, such as IP address, browser and device type, and usage logs.
  • Cookie and analytics information about how you use our websites and whether you engage with our emails.

Section 02

How we use information

  • To respond to inquiries, provide requested trials or demos, and manage partner relationships.
  • To operate, maintain, and improve our websites, products, and communications.
  • To send product updates when you have asked to receive them. You can unsubscribe at any time.
  • To protect our websites and business, and to comply with legal obligations.

We do not sell personal information.

Section 03

Cookies and website technologies

We use first-party cookies and similar technologies to keep you signed in to the partner portal, to connect your website activity to a trial or demo request you make, and to understand how our websites are used. We do not use advertising cookies. You can block or delete cookies through your browser settings, although some features, such as portal sign-in, may not work without them.

Our websites do not respond differently to browser Do Not Track signals.

Section 04

Third-party service providers

We work with service providers that may process information to support our business operations, including:

  • Hosting and infrastructure providers.
  • Email and communications services.
  • Website analytics and performance services, including web font delivery.
  • Scheduling and business-support services.

These providers process information on our behalf, subject to appropriate protections. Some, such as a scheduling service you choose to use, may also apply their own privacy policies. We may also disclose information when required by law, or in connection with a merger, acquisition, or sale of business assets.

Section 05

Data retention and security

We retain personal information for as long as reasonably necessary for the purposes described in this policy, including legitimate business purposes, legal compliance, and security. We use reasonable technical and organizational safeguards to protect personal information. No method of transmission or storage is completely secure.

Section 06

Your privacy rights

Depending on where you live, you may have the right to request access to, correction of, or deletion of your personal information, and to object to or restrict certain processing. To make a request, email contact@quandopro.com. We will handle requests in accordance with applicable law and may need to verify your identity first.

California residents. We do not sell or share personal information for cross-context behavioral advertising. You may contact us to ask what personal information we have collected about you or to request its deletion.

EU and UK residents. You may have additional rights under applicable data protection law, including the right to withdraw consent to marketing emails at any time and to lodge a complaint with your local data protection authority.

International processing. We are based in the United States. Information you provide may be processed in the United States and in other countries where our service providers operate.

Children. Our websites are intended for business users and are not directed at children.

Section 07

Software services

This policy does not cover data processed through Qpro+ software, APIs, or related services. If you are a Qpro+ customer, please refer to your service agreement and applicable data processing terms.

Section 08

Policy updates and contact

We may update this policy from time to time. When we do, we will revise the effective date above, and we will communicate material changes as appropriate or as required by law.

Questions about this policy or our privacy practices can be sent to:

Quando Solutions LLC
PO Box 783, San Juan Bautista, CA 95045, United States
contact@quandopro.com

Questions about your data?

Email us and a person will answer.

Qpro+ is a product of Quando Solutions, a supply chain & manufacturing IT company